Our main goals as a service provider is to provide the highest levels of care to all our service users to allow them to have the best standards of living with our support. Part of the test to this ambition is carried out through our CQC inspections, so it comes as great feeling for us to have all the hard work being recognised in our most recent CQC inspection at Field House where we obtained an overall Outstanding rating for this service.
It gives us a huge sense of pride that all our efforts and our mission to champion the needs of all our service users have been recognised by all the professionals, families and now CQC in this outstanding report.
Some of the key highlights of the full report:
- Staff were kind and caring towards people and had developed very trusting and mutually respectful relationships
- The service provided exceptionally responsive, person-centred support and focused on highly individualised support, which had achieved some exceptional outcomes for people.
- Through highly detailed and focused care planning and support people had become significantly more independent
The full report can be obtained through this link: