Hard work recognised in CQC visit to Ashby House

Ashby House was recently inspected by the CQC and we are proud to have scored good on all areas. The registered manager and the staff really enjoyed the whole process of having the CQC inspector and expert by experience at the home and getting the chance to show case all the work that they have been doing since the service opened in May 2018.

It was a great day and the subsequent report recognised all the hard work and dedication of the skilled team at Ashby House in supporting and improving the lives of all the service users who live there.

Some of the key points raised in the report highlighted:

  • People were treated with kindness and had warm, caring relationships with staff. Staff treated people with respect and promoted their privacy and dignity at all times.
  • People received personalised care from staff who understood their needs well.
  • There was a strong emphasis on fulfilling people’s aspirations and supporting them to achieve their goals. People were supported to take part in activities that involved them in the local community and enabled them to build friendships outside of the home.
  • Professionals were positive about the outcomes people achieved at the service.
  • Staff developed innovative ways to support people to manage behaviour that challenged the service, whilst minimising restrictions on people.
  • People received safe care, with risks continually assessed to ensure both their home environment and outings in the community were safe.

In addition to the this the inspector recognised the teams approach to working collaboratively with other professionals to ensure people received effective care and put in place robust management processes to drive continuous improvement. Furthermore, Sarah Lycett’s (Registered manager) approach to creating an open, and positive culture across the service which ensured people’s diverse needs were understood and respected was also noted. Our ethos of creating conducive environments to promote independence was also recognised with the inspector stating in the report  that “People were supported to be as independent as possible and have maximum choice and control of their lives. Staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.”


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A ladies night in!

One of our service users MM loves the chance to have a ladies night in! She recently asked one of the day staff that she really gets on with, Kirsty to stay over one evening so that they could spend some quality time together doing the things that MM loves the most.

Kirsty helped MM get the movies sorted for the evening and they then had a night in doing all the normal girly things ladies do such as face masks, pedicures, doing each other’s hair and painting their nails!

MM then got the popcorn ready and they watched a romantic comedy together. After all this MM was really thankful for Kirsty spending the evening and went to bed, leaving Kirsty to tidy the mess at 2 am… A huge thank you to Kirsty for taking the time out of her own life to spend the time with MM who was beaming with joy.

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Celebrating Chinese New Year

With the Chinese New Year coming staff and service users took some time together to look into the Chinese culture. They looked into this year’s zodiac sign being the year of the Pig with the New Year being on the 5th of February. They also looked into some of the good luck things to do, with some service users loving the idea around not cleaning as it was bad luck during the period of celebration! To work around this we all agreed to clean from the outside of the room towards the centre to make sure that we didn’t accidently sweep away any good luck! Everyone loved getting involved in the activities of making art crafts and then having an authentic Chinese meal that everyone got involved in making!

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A whole new world of opportunities for BB

BB recently moved in to the Ashby House service having spent that last 10 years in her previous residential placement. It was apparent that BB did not get out much in the community previously and did not get opportunities to take part in simple tasks that we take for granted like having access to the kitchen area and being able to help with meal preparation and making cups of tea when she wanted to. Being autistic, BB had become very rigid and stuck in certain routines that took away from her quality of life.

The team at Ashby House have spent a lot of time with BB helping her take steps away from the rigid routines that she used to focus on to take part in much more meaningful activities. These included getting BB involved with the weekly food shop for the home, meal preps, and just getting the opportunity to go out on social activities with the other service users and staff.

It felt like lots of little steps were taken with BB that helped her get used to a whole new world of opportunities and experience’s and now the difference in BB is a world away from when she moved into Ashby House where she was very unsure and withdrawn to someone who is enjoying life a lot more now!

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A Prosperous 2018

Well into the mid of January 2019 it is worth a look back at a prosperous 2018 for Godfrey Care. We saw the groups 2nd home, Ashby House, open in Staffordshire and before the year end, we were pleased to see it at capacity. What is especially pleasing to see is how quickly the residents at Ashby House have quickly settled into their new home. This period of transition and settling in is usually a stressful period for residents. However, with the proactive support and the family-based setting at Godfrey Care we have seen all new residents quickly settle in and make Ashby House their home. The bonds that have developed amongst the residents and between staff is a testimony to the hard work and commitment that is given on a daily basis by all involved which we are extremely proud of and is one of the most rewarding aspects of our jobs.

Meanwhile, things go from strength to strength with our other service Field House, seeing significant progression in the quality of life that is experienced by this service’s residents. Simple steps around healthy eating and being active within the local community has seen one resident lose over 10 stone in weight over the course of the year. Another resident has also managed to secure part time work in a local charity shop and there are plans to get other residents to take steps to help them further realise their hope and dreams this coming year.

As a group we are actively seeking to expand our service offering and are looking at potentially offering complimentary services to tie in with our current offering in the local area, which we’ll keep you all posted on as things develop. All that is left to say is a huge thank you for all the hard work and support during a great 2018 and to wish you all a prosperous and happy New year for 2019!

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