Godfrey Care is thrilled to announce that Ashby House has received a rating of ‘Good’ across the board from the Care Quality Commission.

The last two years have been extremely challenging for everyone , but especially those working in the care sector. Which makes the recent CQC inspection at Ashby House and the glowing feedback  and Good rating across all key lines of enquiry so much more meaningful to the whole team. 

The CQC spoke to relatives and had some great feedback, one relative told the CQC , “The care is excellent, staff have helped improve [Person’s name] independence, they walk to the shop with support and chose what they want, this was not the case before they lived here.” And another relative said “It is peace of mind for me and my family, I am not worried, I know they are safe and being looked after.”

The staff couldn’t be happier with the report, Team Leader Kerrie swift said “I am very proud to work with such amazing people who go above and beyond to make our service users happy. All our hard work is reflected in our CQC report.” Natalia Bloor, Team Leader “I was so pleased with our inspection. The report made me feel really proud of being part of this team. We are aiming for outstanding next time”

Ashby House Manager, Sam McMillan’s response to the report“ I feel very humbled to work with the team at Ashby House. I am a really lucky manager, I have inherited an amazing team who embraced and embedded all the ideas I had to improve the standard of care. This was evidenced throughout the recent CQC report and I can’t thank the team enough. I look forward to striving for excellence with their support, dedication and kindness”

To see the full report please click here

As the restrictions of Covid over the last 2 years ease off, we are keen to try and make up for lost opportunities that the service users have missed out on. The team at Ashby House got in contact with a local music group run by two volunteers Jim and Simon that attend the home on a weekly basis to have group music sessions, playing a variety of musical instruments and getting the service users involved with a variety of games. This has gone down really well with everyone and has become an activity that everyone really looks forward to. In addition to the opportunity to play with a variety of musical instruments, service users are given iPad’s to use with the aim of developing some basic computer skills in a fun and interactive way.

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Loretta Gallagher was nominated by the Team leaders as employee of the month. The nomination was made by the Team for going above and beyond for the service during the month of January.

The Team Leaders at Ashby House said that “Loretta always gets the job done, she is constantly on the go throughout her shift, she will stay over when other staff have other commitments and cover additional shifts to help the team, coming in on her days off to help wherever she can with things such as shopping”.

In addition to this Sam McMillan, Ashby House manager, tasked Loretta with two additional tasks. One was setting up a works communication group and manages this to ensure that important work related information is shared effectively with the wider team. The second was for Loretta to organise keyworkers for the service users in Ashby House using skills competencies and relationships as a basis to ensure that each service user had an input into this process too.

Lawrence, who lives in Outwoods House, is a big Yu-Gi-Oh! and Warhammer fan. So, when the opportunity came to attend the launch day of a new games shop Geek Retreat in Burton Town Centre, Lawrence was very excited to get things planned to make the most of the days activities. Staff supported Lawrence to choose his outfit for the day and get into the cosplay spirit! 

On the day support staff attended the opening launch at Geek Retreat with Lawrence who had the chance to take part in table top card games such as Pokemon, Warhammer and Yu-Gi-Oh! whilst enjoying a milkshake and burger. 

Lawrence said he had a great day and that he can’t wait to get to go again and he is looking forward to the chance to meet new people who share similar interests, a place where he feels comfortable to be himself whilst enjoying taking part in games that he enjoys.

Working in the care sector has been extremely difficult over the past few years due to Covid and the Nationwide staffing shortages that present challenges every day.  But the Registered manager and his team of amazing support workers at Station House have really gone above and beyond recently in the levels of care they provide. We recently sent out feedback forms to the service user’s parents and the comments received back from them are an example of the hard work the staff have been putting in. 

·      Our Daughter is treated with such care and compassion by the wonderful members of staff that look after her.

·      The manager and his staff genuinely have the welfare of our daughter and other adults first and foremost. A truly lovely home, which we feel we have been extremely lucky to find for our daughter. 

·      Station House has done an awful lot of work these last few weeks to enable the home to grow from strength to strength. It has put a lot of plans in fruition to keep the home and everyone in it safe.